Gayle Bielanski, RN, BS, CPHQ
Senior Consultant
Gayle Bielanski, RN, BS, CPHQ, is a senior consultant with The Greeley Company, a division of HCPro, Inc., in Marblehead, MA. She brings more than 20 years of experience in quality, Joint Commission, CMS, accreditation, and regulatory compliance to her work with hospitals across the country. Bielanski specializes in preparing organizations for accreditation and regulatory compliance. In addition, she assists clients in implementing efficient case management practices by reducing length of stay, minimizing cost, and ensuring optimum outcome using a professional model of collaborative practice to improve quality through coordination of care.
Steven W. Bryant
Senior Vice President and Managing Director
Mr. Bryant serves as vice president and managing director for The Greeley Company, a division of HCPro, Inc. He brings 20 years of experience in healthcare management and leadership to his work with hospitals and physicians nationwide.
Maureen Connors Potter, RN, BSN, MSN
Vice President
Maureen Connors Potter, RN, BSN, MSN, is vice president for International Services with The Greeley Company, a division of HCPro, Inc., in Marblehead, MA. Former executive director for International Accreditation at the Joint Commission International (JCI), Potter leads the delivery of Greeley consulting services, including development and distribution of publications, information, education, training, and consulting, to the global market. Potter has worked in healthcare for more than 30 years, including more than 20 years in various leadership roles with the U.S. Army Medical Department. She retired as a Lt. Colonel. Prior to joining the Greeley Company, she was managing director at Magellan Health Services, the leading diversified specialty healthcare management organization in the United States, where she was responsible for product oversight of the integrated disease management programs, including behavioral health and chronic diseases.
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Sharon Courage, RN, MPH
Vice President
Sharon Courage, RN, MPH, is vice president with The Greeley Company, a division of HCPro, Inc., in Marblehead, MA. She brings more than 20 years of healthcare experience to her work with hospitals and healthcare organizations across the country. Courage assists clients with the development and implementation of a variety of healthcare programs including quality management, patient safety, care/case management, risk management, and medical and cost management processes. She is also conversant in the Joint Commission standards and CMS Conditions of Participation and assists organizations with the assessment of current compliance and the development of processes to meet standards.
Laure L. Dudley, RN, MS
Consultant
Laure L. Dudley, RN, MS, is a consultant with The Greeley Company, a division of HCPro, Inc., in Marblehead, MA. She has more than 30 years of healthcare experience in management, compliance, clinical operations, product development, quality and performance improvement services, and program support and service delivery in a variety of settings. Dudley specializes in supporting accreditation and regulatory compliance through evaluation, preparation, and performance improvement activities.
Lisa Eddy, RN, CPHQ
Senior Consultant
Lisa Eddy, RN, CPHQ, is a senior consultant with The Greeley Company, a division of HCPro, Inc., in Marblehead, MA. She brings more than 22 years of experience in Joint Commission, CMS, HFAP, and NCQA accreditation and certification to her work with hospitals and healthcare organizations across the country. Eddy's background in nursing administration, quality, and risk management enables her to apply real-world healthcare knowledge to the challenges of meeting regulatory requirements. She specializes in preparing organizations for accreditation and implementing solution-based, continuous accreditation readiness programs. She is also heavily involved in Greeley's practice of helping organizations facing post-survey adverse action and/or CMS decertification-clarifying requirements for improvement and developing CMS action plans. In addition, Eddy is instrumental in facilitating implementation strategies for performance improvement and quality management systems and she serves as a senior advisor to many Greeley Center for Healthcare Accreditation clients.
Elise I. Gropper, PhD, RN, CPHQ, CSHA, NEA-BC
Consultant
Elise Gropper is a consultant at The Greeley Company, a division of HCPro, Inc., in Marblehead, MA. She specializes in the areas of Joint Commission accreditation, ANCC Magnet Recognition Program®, CARF accreditation, CMS regulatory compliance, staff development, performance improvement, and patient care redesign.
Marcia Hargreaves
Consultant
Marcia Hargreaves is a consultant with The Greeley Company, a division of HCPro, Inc., in Marblehead, MA. She brings more than 25 years of healthcare experience to her work with hospitals and healthcare organizations across the country. Hargreaves specializes in preparing organizations for accreditation and regulatory compliance. In addition, she assists clients by providing quality and performance improvement expertise.
Brad Keyes, CHSP
Senior Consultant
Brad Keyes, CHSP, is a senior consultant with The Greeley Company, a division of HCPro, Inc., in Marblehead, MA. His expertise is in the management of the Life Safety Program, including the Environment of Care and Emergency Management programs. Keyes analyzes and develops leadership effectiveness and efficiency in work processes, focusing on assessing an organization's preparedness for survey, evaluating processes in achieving preparedness, and guiding organizations toward compliance. He has been effective both in training large groups as well as meeting one-on-one with healthcare leaders. This work has involved organizational assessment; management training; ongoing coaching of task groups; and extensive one-on-one coaching of facility leaders.
Gloria M. Legere, RN, MS, JD, CSHA
Consultant
Ms. Gloria Legere is a consultant at The Greeley Company. She brings over 15 years of nursing, consulting, and education experience to her work in hospital accreditation and regulatory compliance for healthcare facilities across the country.
Steven MacArthur
Senior Consultant
Steven A. MacArthur is a senior consultant with The Greeley Company, a division of HCPro, Inc., in Marblehead, MA. He brings more than 30 years of experience in the healthcare environmental services and safety fields-including more than 20 years in acute care hospitals-to his work with hospitals and healthcare organizations across the country. MacArthur provides on-site safety assessments and helps facilities to prepare for and respond to Joint Commission/CMS accreditation and OSHA compliance surveys. MacArthur also provides educational programs; specifically consulting and presenting on The Joint Commission's Environment of Care, Life Safety Code®, and Emergency Management standards; CMS' physical environment Conditions of Participation; and guidelines and regulations of the Occupational Safety and Health Administration (OSHA), the Environmental Protection Agency, the Department of Environmental Protection, and the Department of Public Health.
Claude (Bud) Pate, REHS
Vice President, Content and Development
Mr. Pate serves as Vice President for Content and Development at The Greeley Company. He is a nationally recognized expert in patient flow and in hospital and health system regulation and accreditation with over 25 years experience in high profile problem solving.
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Patricia Pejakovich, RN, BSN, MPA, CPHQ, CSHA
Senior Consultant
Patricia Pejakovich, RN, BSN, MPA, CPHQ, CSHA, is a senior consultant with The Greeley Company, a division of HCPro, Inc., in Marblehead, MA. She brings more than 30 years of management experience to her work with healthcare organizations across the nation. Pejakovich applies leadership and nursing experience to help hospitals and medical staffs develop solutions to their toughest problems. She has a particular expertise in accreditation standards and regulatory compliance but consults on a wide range of areas, including: utilization management; credentialing; data management and design; hospital and medical staff quality improvement processes, forms, documents, tools, and reports to support improvement activities; infection control; nursing peer review; organizational readiness for survey; policy and procedure development; and employee orientation and competency assessments.
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Derenda S. Pete, RN, MBA
Senior Consultant
Derenda S. Pete, RN, MBA, is a senior consultant with The Greeley Company, a division of HCPro, Inc., in Marblehead, MA. She is a nationally recognized healthcare facilitator and emergency services clinician with more than 25 years of combined experience as project director, senior consultant, healthcare administrator, and department manager. As a former managing partner of a healthcare management consulting firm, Pete helps institutions across the country address difficult operational issues. By combining her knowledge of best demonstrated practices with profound data analysis skills and practical clinical/operational expertise, she has guided her clients toward improved customer service and profitability. For more than 15 years, the approach Pete has taken with her clients, which typically focuses on process redesign and labor optimization, has been successful in maximizing her clients' functional capacity and improving their return on investment.
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Brenda Summers, MBA/MHA, MSN, RN, NEA-BC, CSHA
Senior Consultant
Ms. Summers serves as a senior consultant for The Greeley Company, focusing in the area of accreditation and regulatory compliance. She brings more than 31 years of experience in healthcare leadership to her work with healthcare centers across the country.
WendySue Woods, RN, MHSA, CSHA
Senior Consultant
WendySue Woods, RN, MHSA, CSHA, is a senior consultant with The Greeley Company, a division of HCPro, Inc., in Marblehead, MA. She brings more than 25 years of healthcare experience to her work with hospitals and healthcare organizations across the country. Woods applies her administrative and nursing experiences to help medical facilities and their staff to develop solutions to their toughest problems. Her varied experience and ability to understand compliance-as well as process improvement strategies and their implications across all levels and perspectives-brings a comprehensive and realistic approach to reengineering and regulatory compliance. She has particular expertise in accreditation, regulatory, and risk management compliance, post-survey clarification work, and process improvement strategies. She consults in all areas of Joint Commission accreditation, CMS compliance, medical staff leadership, quality and process management, customer service, and staff education programs.
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Question of the Month | Expert Advice & Guidance
Our medical staff is having difficulty with focused professional practice evaluation related to licensed independent practitioners that do not perform surgical or other invasive procedures. Do you have any suggestions about ... Read More...
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