Gayle Bielanski, RN, BS, CPHQ
Consultant
Gayle Bielanski, RN, BS, CPHQ, is a consultant with The Greeley Company, a division of HCPro, Inc., in Danvers, MA. She brings more than 20 years of experience in quality, Joint Commission, CMS, accreditation, and regulatory compliance to her work with hospitals across the country. Bielanski specializes in preparing organizations for accreditation and regulatory compliance. In addition, she assists clients in implementing efficient case management practices by reducing length of stay, minimizing cost, and ensuring optimum outcome using a professional model of collaborative practice to improve quality through coordination of care.
Steven W. Bryant
Senior Vice President, Consulting Services, and Managing Director
Steven W. Bryant is senior vice president, consulting services, and managing director with The Greeley Company, a division of HCPro, Inc., in Danvers, MA. He brings more than 20 years of experience in healthcare management and leadership to his work with hospitals, physicians, and healthcare organizations across the country. Bryant is a strong proponent of the principle that hospitals and physicians should never do anything just to meet an accreditation standard. Instead, he helps them do the right thing to give great care to patients and run a great hospital, and let regulatory compliance be a byproduct. Bryant is a popular speaker and author with particular expertise in continuous survey readiness; using the accreditation process to improve quality; finding maximum flexibility in Joint Commission, CMS, and other standards; and helping physicians understand and get value out of the accreditation process.
Sharon Courage, RN, MPH
Senior Consultant
Sharon Courage, RN, MPH, is a senior consultant with The Greeley Company, a division of HCPro, Inc., in Danvers, MA. She brings more than 20 years of healthcare experience to her work with hospitals and healthcare organizations across the country. Courage assists clients with the development and implementation of a variety of healthcare programs including quality management, patient safety, care/case management, risk management, and medical and cost management processes. She is also conversant in the Joint Commission standards and CMS Conditions of Participation and assists organizations with the assessment of current compliance and the development of processes to meet standards.
Laure L. Dudley, RN, MS, CSHA
Consultant
Laure L. Dudley, RN, MS, CSHA, is a consultant with The Greeley Company, a division of HCPro, Inc., in Danvers, MA. She has more than 30 years of healthcare experience in management, compliance, clinical operations, product development, quality and performance improvement services, and program support and service delivery in a variety of settings. Dudley specializes in supporting accreditation and regulatory compliance through education, evaluation, preparation, post survey planning and implementation as well as performance improvement activities for The Joint Commission and CMS.
Lisa Eddy, RN, CPHQ
Senior Consultant
Lisa Eddy, RN, CPHQ, is a senior consultant with The Greeley Company, a division of HCPro, Inc., in Danvers, MA. She brings more than 22 years of experience in Joint Commission, CMS, HFAP, and NCQA accreditation and certification to her work with hospitals and healthcare organizations across the country. Eddy's background in nursing administration, quality, and risk management enables her to apply real-world healthcare knowledge to the challenges of meeting regulatory requirements. She specializes in preparing organizations for accreditation and implementing solution-based, continuous accreditation readiness programs. She is also heavily involved in Greeley's practice of helping organizations facing post-survey adverse action and/or CMS decertification-clarifying requirements for improvement and developing CMS action plans. In addition, Eddy is instrumental in facilitating implementation strategies for performance improvement and quality management systems and she serves as a senior advisor to many Greeley Center for Healthcare Accreditation clients.
Elise I. Gropper, PhD, RN, CPHQ, CSHA, NEA-BC
Consultant
Elise Gropper is a consultant at The Greeley Company, a division of HCPro, Inc., in Marblehead, MA. She specializes in the areas of Joint Commission accreditation, ANCC Magnet Recognition Program®, CARF accreditation, CMS regulatory compliance, staff development, performance improvement, and patient care redesign.
Marcia Hargreaves
Consultant
Marcia Hargreaves is a consultant with The Greeley Company, a division of HCPro, Inc., in Danvers, MA. She brings more than 25 years of healthcare experience to her work with hospitals and healthcare organizations across the country. Hargreaves specializes in preparing organizations for accreditation and regulatory compliance. In addition, she assists clients by providing quality and performance improvement expertise.
Steven MacArthur
Consultant
Steven A. MacArthur is a consultant with The Greeley Company, a division of HCPro, Inc., in Danvers, MA. He brings more than 30 years of experience in the healthcare environmental services and safety fields-including more than 20 years in acute care hospitals-to his work with hospitals and healthcare organizations across the country. MacArthur provides on-site safety assessments and helps facilities to prepare for and respond to Joint Commission/CMS accreditation and OSHA compliance surveys. MacArthur also provides educational programs; specifically consulting and presenting on The Joint Commission's Environment of Care, Life Safety Code®, and Emergency Management standards; CMS' physical environment Conditions of Participation; and guidelines and regulations of the Occupational Safety and Health Administration (OSHA), the Environmental Protection Agency, the Department of Environmental Protection, and the Department of Public Health.
Claude (Bud) Pate, REHS
Advisory Consultant
Claude (Bud) Pate, REHS, is an advisory consultant with The Greeley Company, a division of HCPro, Inc., in Danvers, MA. He brings more than 30 years of high-profile problem solving to his work with hospitals and healthcare organizations across the country. Pate is a nationally recognized expert in patient flow and in hospital and health system regulation and accreditation. His patient flow work brings him to institutions and podiums across the country to solve one of healthcare's most daunting challenges: how to reliably and consistently bring patients into contact with emergency providers and how to quickly find an inpatient bed for admitted patients. In the regulatory world, Pate has an unmatched track record for consultation under fire, helping institutions avoid adverse accreditation and certification actions while simplifying the challenge of ongoing compliance.
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Patricia Pejakovich, RN, BSN, MPA, CPHQ, CSHA
Senior Consultant
Patricia Pejakovich, RN, BSN, MPA, CPHQ, CSHA, is a senior consultant with The Greeley Company, a division of HCPro, Inc., in Danvers, MA. She brings more than 30 years of management experience to her work with healthcare organizations across the nation. Pejakovich applies leadership and nursing experience to help hospitals and medical staffs develop solutions to their toughest problems. She has a particular expertise in accreditation standards and regulatory compliance but consults on a wide range of areas, including: utilization management; credentialing; data management and design; hospital and medical staff quality improvement processes, forms, documents, tools, and reports to support improvement activities; infection control; nursing peer review; organizational readiness for survey; policy and procedure development; and employee orientation and competency assessments.
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Derenda S. Pete, RN, MBA
Senior Consultant
Derenda S. Pete, RN, MBA, is a senior consultant with The Greeley Company, a division of HCPro, Inc., in Danvers, MA. She is a nationally recognized healthcare facilitator and emergency services clinician with more than 25 years of combined experience as project director, senior consultant, healthcare administrator, and department manager. As a former managing partner of a healthcare management consulting firm, Pete helps institutions across the country address difficult operational issues. By combining her knowledge of best demonstrated practices with profound data analysis skills and practical clinical/operational expertise, she has guided her clients toward improved customer service and profitability. For more than 15 years, the approach Pete has taken with her clients, which typically focuses on process redesign and labor optimization, has been successful in maximizing her clients' functional capacity and improving their return on investment.
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Brenda Summers, MBA/MHA, MSN, RN, NEA-BC, CSHA
Senior Consultant
Brenda Summers, MBA/MHA, MSN, RN, NEA-BC, CSHA, is a senior consultant with The Greeley Company, a division of HCPro, Inc., in Danvers, MA. She brings more than 30 years of experience in healthcare leadership to her work with hospitals and healthcare organizations across the country, focusing in the area of accreditation and regulatory compliance.
WendySue Woods, RN, MHSA, CSHA
Senior Consultant
WendySue Woods, RN, MHSA, CSHA, is a senior consultant with The Greeley Company, a division of HCPro, Inc., in Danvers, MA. She brings more than 25 years of healthcare experience to her work with hospitals and healthcare organizations across the country. Woods applies her administrative and nursing experiences to help medical facilities and their staff to develop solutions to their toughest problems. Her varied experience and ability to understand compliance-as well as process improvement strategies and their implications across all levels and perspectives-brings a comprehensive and realistic approach to reengineering and regulatory compliance. She has particular expertise in accreditation, regulatory, and risk management compliance, post-survey clarification work, and process improvement strategies. She consults in all areas of Joint Commission accreditation, CMS compliance, medical staff leadership, quality and process management, customer service, and staff education programs.
View WendySue's full biography.
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Question of the Month | Expert Advice & Guidance
I've heard that medication containers have to be labeled in areas other than procedural locations or the operating room. Is this true?
MM.05.01.09 requires medications to be labeled whenever they are prepared but not administered immediately. The term "administered ... Read More...
